Terms & Conditions
Welcome to our website. By using this site or making a purchase, you agree to the following terms and conditions. Please read them carefully.
1. General Use
This website is operated for the promotion of Padstow Christmas Festival and related activities. By accessing or using the site, you agree not to misuse it or interfere with its operation.
2. Products and Purchases
We may sell products such as merchandise through this website. All prices are shown in GBP and include VAT (where applicable). Payment must be made in full at the time of ordering. We aim to ensure product descriptions and prices are accurate but reserve the right to correct errors.
3. Ticketed Events
Tickets for festival events are sold through our third-party partner, Event Cube. When purchasing a ticket, you will be subject to Event Cube’s terms and conditions as well as any event-specific rules. We are not responsible for issues relating to payments, refunds, or cancellations handled by Event Cube.
4. Cancellations and Refunds
For products purchased directly from this site, you have the right to cancel within 30 days of delivery, provided items are unused and in their original condition. Return postage costs are your responsibility unless the item is faulty. Tickets purchased via Event Cube are subject to their cancellation and refund policy.
5. Liability
We will not be liable for any loss, damage, or inconvenience caused by the use of this website, by attending events, or by reliance on information provided here. This does not affect your statutory rights.
6. Intellectual Property
All content on this website, including text, images, and logos, is owned or licensed by us and may not be reproduced without permission.
7. Changes to These Terms
We may update these terms at any time, and any changes will take effect once posted on this page.
8. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
hello@missioncode.co.uk